WILLOW WELLNESS

We invite you to take a tour of our office! We are located at 148 East State Street on the first floor of a yellow, Victorian house. We have plenty of toys to keep children engaged in the waiting room. Help yourself to a cup of tea in our kitchen, and enjoy the relaxed atmosphere of our office where we truly hope you feel at home!

What to expect from your visit

Your First Visit The first appointment is scheduled for an hour, leaving time for an exam, adjustment, and any questions you may have. Dr. Heidi will take a thorough health history, get to know your needs, and answer your questions before adjusting you. Please bring you completed paperwork and insurance card (if using insurance) to your appointment.

Your Second Visit This appointment is scheduled for 30 minutes and is usually scheduled a couple days after your first visit. This allows Dr. Heidi the ability to see how your body responded to the adjustment. During this appointment, she will review her findings and your care plan. It’s recommended that new patients schedule out to their re-exam at this point to make sure they get the appointments that work with their schedules.

Additional Visits After your first two visits, each follow-up appointment is scheduled for 15 minutes. Because of this, it is very important to be on time so that you can get the full benefit of the visit. At these follow-up visits, Dr. Heidi will adjust you and together you’ll discuss your progress and next steps.

Cancellation Policy We require 24 hours notice to change or cancel an appointment. Failure to provide 24 hours notice will result in a $50 cancellation fee. Additionally, if you are more than 10 minutes late for an appointment, we cannot guarantee that you will be seen, and you will be responsible for the cancellation fee. We do our best to be flexible and accommodate everyone’s schedule. Thank you for respecting our policy.