Get To Know Our Team
Dr. Heidi Randall
Meet our passionate founder and owner, Dr. Heidi Randall. Her unwavering dedication extends not only to chiropractic care but also to the principles of natural family wellness, community, and mindful living. Dr. Heidi, along with her devoted team, has established Willow Wellness on the bedrock of compassion, respect and unwavering excellence.
A Commitment to Holistic Care
Dr. Heidi's educational journey took her through Penn
State University and New York Chiropractic College, where
she earned her Doctorate in Chiropractic. Her
commitment to ongoing learning and excellence is evident
in her regular training with the International Chiropractic
Pediatric Association, specializing in chiropractic care for
prenatal and pediatric patients. She remains at the
forefront of holistic healthcare, ensuring that her patients
benefit from the latest advances in the field.
A Trusted Community Leader
Dr. Heidi has emerged as a trusted leader within her
community, inspiring her team to provide top-tier
chiropractic care. Her life and practice are anchored in the
principle of "Love More," which permeates every aspect of
her work, business, and the care she provides. The Willow
Wellness team is equally devoted to upholding the mission
of offering exceptional patient experiences and a genuine opportunity for healing. They believe that with
individualized, respectful care, the body can heal on the
deepest levels.
Beyond the Clinic
Outside of Willow Wellness, Dr. Heidi finds joy in the
company of her husband, Kyle, and their two sons, KJ and
Fenix. Her life is an adventure in itself, filled with outdoor
escapades, a love for aviation, and an unwavering
dedication to health, sustainability, and purposeful living.
Dr. Heidi is a living testament to the idea that life is best
lived with profound intention and passion.
Love More,
Dr. Heidi
Dr. Melissa Stein
Chiropractor
With more than 14 years of dedicated practice, Dr. Melissa embodies a profound commitment to chiropractic care and holistic wellness; she has cultivated exceptional patient relations and a profound love for aiding others in their journey toward optimal health and wellbeing. Inspired by her family's deeply rooted legacy of healing through proper spinal alignment, Dr. Melissa's unwavering journey into chiropractic was both a professional calling and a personal transformation.
A graduate of Life University College of Chiropractic in 2009, Dr. Melissa established her own practice upon returning to Pennsylvania. Over the years, she has honed her adjusting skills across multiple techniques, driven by a deep-seated passion for empowering others to achieve their best life.
Proficient in a diverse range of chiropractic techniques, Dr. Melissa's expertise encompasses adjusting children and adults of all ages and conditions, including newborns, pregnant women, and athletes. Her commitment to continued learning is reflected in her comprehensive education and extensive certifications, including Physical Therapy and the Webster Technique, and she is working on her certification from the ICPA (International Chiropractic Pediatric Association), reflecting her dedication to mastering the latest advancements in chiropractic pediatric and pregnancy care.
Guided by mentors such as the late Dr. John Donofrio, a renowned chiropractic neurologist, Dr. Melissa embraces a holistic approach to healing, emphasizing the profound connection between spinal health and overall vitality. Her mission extends to inspiring and empowering individuals to unlock their full potential and to lead and live their most healthy, vibrant, and fulfilling lives.
When not taking care of patients, Dr. Melissa enjoys spending time with her family, her boyfriend and their two boys (ages 11 and 13), engaging in spirituality, fitness, meditation, yoga, cooking, practicing other languages, and connecting with nature.
Dr. Rachael Thompson
Chiropractor
Dr. Rachael grew up in the beautiful Hudson Valley, New York, where her chiropractic journey began at a young age. Her father’s experience with chiropractic care inspired her to pursue this path, and by age 12, she knew it was her calling.
Dr. Rachael is Webster certified and a proud member of the International Chiropractic Pediatric Association. She has extensive training in Torque Release Technique (TRT). TRT is a neuro based treatment that uses an instrument to gently correct spinal misalignments and improve the tone of the nervous system and muscles and promote brain regulation.
She currently lives in Phoenixville with her husband and four daughters and has been running her own successful practice in Malvern for the past eight years.
Nicole Bencsik
Patient Care Coordinator
Meet Nicole, one of our incredible administrative assistants. You can find Nicole at the front desk, greeting you with her warm smile and vibrant energy. Her presence sets the stage for a positive and healing visit. Nicole especially loves seeing your sweet babies and children coming to visit Willow Wellness.
Nicole’s deep passion for holistic living is woven into every aspect of her life, including her reflexology practice. She is committed to providing exceptional guidance and support, whether you're visiting Willow Wellness for a chiropractic adjustment or scheduling a one-on-one session with her for reflexology. Her dedication to helping others heal is truly inspiring.
In addition to reflexology, Nicole offers raindrop therapy, bringing a unique blend of skill and care to our community. Outside of the office, Nicole enjoys traveling, hiking, foraging, attending concerts, and restaurant hopping with her husband, Michael, as well as spending quality time with friends and family.
Lori Bencsik
Patient Care Coordinator
Lori serves as one of the key administrative assistants of our Willow Wellness team. You will find her offering a friendly greeting, holding our Willow babies and assisting you with your appointments and care.
Lori resides in Telford with her husband. They have three grown daughters and four precious grandsons. She is a graduate of Lansdale School of Business where she earned her Associates degree in business with a concentration in Medical Assisting.
Lori is very passionate about living a clean and healthy lifestyle. She values chiropractic care, the power of essential oils and the body’s ability to heal when given the right tools. In her spare time, she loves spending time outdoors, at the beach, by the pool, walking and gardening. She treasures the time she spends with her friends and family.
Katie
Patient Care Coordinator
We’re delighted to welcome Katie Yev to our Willow family!
Many of you know Katie as an adored member of our wellness community. Her and her family have been under our care at Willow Wellness for the past 10 years. In that time, she’s worked alongside Dr. Heidi to help educate the community on healthy living.
As a yoga instructor and Usui/Holy Fire III/World Peace Reiki Master, Katie inspires peace, self-awareness, healing and self-love.