Terms and Conditions
Effective date: August 12, 2026
These Terms and Conditions apply to the website and online services of Willow Family Wellness PLLC, DBA Willow Wellness and Chiropractic Care of Doylestown (“we,” “us,” or “our”).
By using this website, booking an appointment, submitting a form, or making a payment, you agree to these Terms. If you do not agree, please do not use this website.
1. General Website Use This website is for general information, communication, booking, and payment purposes. You agree to use it only for lawful purposes and in a way that does not harm the website, our business, or other people.
2. No Medical Advice The information on this website is for general information only. It is not medical advice. It should not be used to diagnose or treat any condition, and it should not replace care from a licensed health professional. If you have a medical emergency, call 911 or seek immediate help.
3. No Doctor-Patient Relationship Using this website, sending us a message, or requesting an appointment does not create a doctor-patient relationship. A professional relationship is only formed after we have officially accepted you as a patient and begun care.
4. Testimonials and Results Any testimonials or success stories on this website are based on individual experiences. Every person is different, and results vary. These testimonials are not a guarantee that you will achieve the same results.
5. Appointments and Scheduling You may request appointments online, but an appointment is only confirmed once we notify you. We reserve the right to change, reschedule, or refuse an appointment for clinical or administrative reasons.
6. Cancellation and No-Show Policy Your time and our time are valuable. We require at least 24 hours' notice for any cancellation or rescheduling of an appointment.
- Late Cancellations: Appointments cancelled with less than 24 hours' notice are subject to a charge, which may be up to the full amount of the visit.
- No-Shows: If you miss an appointment without notice, you are subject to the same charge as a late cancellation.
7. Payments and Refunds If you make a payment online, you agree that the information provided is accurate and that you are authorized to use the payment method. Payment terms and refunds are handled according to our office policies and any separate written agreements.
8. Communication and Privacy Messages sent through the website contact form are not secure medical messages. Please do not send urgent medical concerns or highly sensitive health information through this form. Your use of the website is also governed by our Privacy Policy and our Notice of Privacy Practices.
9. Intellectual Property All text, images, logos, and designs on this website belong to us or our licensors. You may not copy, reuse, or distribute our content without written permission.
10. Third-Party Services We may use third-party tools for scheduling, payments, or analytics. We are not responsible for the content, actions, or policies of these third-party providers.
11. Website Availability and Liability We try to keep the website working, but we do not promise it will always be available or error-free. To the fullest extent allowed by law, we are not responsible for any damages that result from your use of, or inability to use, this website or its services.
12. Changes to these Terms We may update these Terms and Conditions at any time. Any changes will be posted on this page with a new effective date. Your continued use of the website means you accept the updated terms.
Contact us Willow Family Wellness PLLC DBA Willow Wellness and Chiropractic Care of Doylestown 601 New Britain Road Doylestown, PA 18901 info@WillowFamilyWellness.com 215-692-2438
